Maintain very high standards of housekeeping and ensure all health and safety standards are achieved on an ongoing basis.
Actively look at eliminating wasted time and effort and proactively drive down costs through continuous improvement tools and techniques.
Create and maintain a positive team culture and spirit, encouraging involvement and promoting flexibility through skills training and personal development.
Update reports on a daily, weekly, and monthly basis, using visual management boards to monitor and improve performance.
Work cross functionally with other teams to provide solutions to wider team issues.
Ensure world class customer service is delivered by being passionate about making sure expectations are always exceeded.
COMPETENCIES
Excellent communication skills including effective listening
Good IT skills with skills in Microsoft Office and / or Google Suites
Logical thinker with skills in understanding and interpreting data
A commitment to self-development and team development
Awareness of health, safety and environmental standardsE
EXPERIENCE
Essential
GCSE or equivalent level of education (including Maths and English)
Previous experience of managing and leading a team of c15 people
Experience of adapting to and leading programmes of change
Proven experience of delivering excellent customer service
Desirable
Demonstrable experience of working with lean / continuous improvement techniques
