Physicallyinspect Damage and Wrong Content claims and determine appropriate dispositionin line with VWG supplier compliance standards
Identifydefects and raise claims against the suppliers to recover costs associated to supplieraccountability, or where a claim falls within certain standard to return/rejectand reduce scrapping costs
Generateand process manual customer invoices accurately and resolve invoicingdiscrepancies in a timely manner
Ensurefull adherence to Great Britain Classification, Labelling and Packaging (GBCLP) regulations for all hazardous chemical products and associateddocumentation
Executionof the Loan Tool Programme, including full inspection, order management and tracking,customer support, inventory reconciliation, and associated invoicing
Administrateaccurate quality records, reporting, claim documentation, and various shortageclaim rejections that meet certain criteria
Investigaterecurring quality issues, identify root causes, and support continuousimprovement using Unipart Way methodologies
Ensurecompliance with Health & Safety, LoPA, housekeeping, and company procedures
Providetraining, coaching, and guidance to Returns Processing Operatives on qualitystandards and best practices
Support short term RDT returns processing when dependant on resource levels
COMPETENCIES & EXPERIENCE
Essential
Strong communication skills, both written and verbal
Proficient in SAP, Microsoft Excel, and Outlook and Collaboration/Comms tools
Strongadministrative and organisational skills
Abilityto accurately process customer invoices and maintain records
Experienceworking effectively in a fast-paced team environment
Workingknowledge of a WMS (Warehouse Management System) using a PC/Computer
Excellent attention to detail and decision-making ability
Desirable
Knowledgeof SAP EWM and/or SAP ET2000
Experiencewithin warehouse, logistics, quality, or returns operations
Understanding of VWG or automotive parts quality standards
Knowledgeof CLP regulations and hazardous goods requirements
